Power In A Box Terms and Conditions
Last Updated: September 2026
1. Introduction
These Terms and Conditions govern your use of the Power In A Box website, services, products, and related digital platforms.
Power In A Box provides solar energy solutions including solar system optimisation, solar assessments, solar installations, upgrades, monitoring support, energy consulting, and related services.
By accessing our website, requesting information, purchasing services, or engaging with Power In A Box, you agree to these Terms and Conditions.
If you do not agree with these Terms, please do not use our website or services.
2. Our Services
Power In A Box provides solar energy services including:
- Solar system assessments
- Solar optimisation services
- Solar system upgrades
- New solar installations
- Battery and inverter solutions
- Energy monitoring and optimisation support
- Commercial and agricultural energy solutions
Specific services, pricing, deliverables and timelines will be confirmed through written quotations, proposals or service agreements.
3. Quotes and Pricing
All quotations are valid for the period stated on the quotation.
Prices may change due to:
- Supplier pricing changes
- Exchange rate fluctuations
- Equipment availability
- Changes in project requirements
All prices are quoted in South African Rand unless otherwise stated.
Where applicable, VAT will be charged according to South African tax regulations.
4. Customer Responsibilities
Customers agree to:
- Provide accurate information about their property, electricity usage and existing solar equipment.
- Provide reasonable access for assessments, installations and inspections.
- Ensure that information supplied to Power In A Box is complete and accurate.
- Follow operating instructions provided for installed equipment.
5. Solar Performance and Savings
Solar production and savings depend on factors including:
- Weather conditions
- Solar irradiation
- Electricity tariffs
- Customer energy usage
- Equipment performance
- System design
- Site conditions
Power In A Box provides estimates and recommendations based on available information.
Where a specific guarantee or performance agreement applies, it will be documented separately in writing.
6. Installation and Equipment
Installation services are performed according to accepted industry practices.
Equipment remains subject to the manufacturer’s warranties and terms.
Power In A Box is not responsible for failures caused by:
- Incorrect use
- Third-party modifications
- Damage caused by external events
- Manufacturer defects outside our control
7. Payments
Payment terms will be stated in the quotation or service agreement.
Power In A Box reserves the right to delay work where agreed payments have not been received.
8. Website Use
You may use the Power In A Box website for lawful purposes only.
You may not:
- Attempt to damage or interfere with the website.
- Gain unauthorised access to systems or data.
- Copy or misuse website content without permission.
9. Intellectual Property
All content on the Power In A Box website, including:
- Logos
- Branding
- Text
- Images
- Designs
- Technical material
remains the property of Power In A Box unless otherwise stated.
No material may be reproduced or used commercially without written permission.
10. Third-Party Services
Power In A Box may use third-party providers including:
- Equipment manufacturers
- Monitoring platforms
- Payment providers
- Software providers
These services may have their own terms and conditions.
Power In A Box is not responsible for interruptions or changes caused by third-party providers.
11. Privacy and Personal Information
Power In A Box respects customer privacy and handles personal information according to applicable South African privacy laws, including the Protection of Personal Information Act (POPIA).
Information collected may include:
- Name
- Contact details
- Property information
- Energy usage information
- Communication records
Information is used to provide quotations, services, support and customer communication.
12. Limitation of Liability
Power In A Box will take reasonable care in providing its services.
Power In A Box will not be responsible for losses caused by:
- Events outside reasonable control
- Third-party failures
- Incorrect customer information
- Misuse of equipment
- Changes in electricity tariffs or regulations
13. Changes to These Terms
Power In A Box may update these Terms and Conditions from time to time.
The latest version will be published on our website.
14. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any disputes will be subject to the jurisdiction of South African courts.
15. Contact Information
Power In A Box
Website: https://powerinabox.co.za
Email: support@powerinabox.co.za
South Africa